Second Beauty Secret Sdn Bhd
No 7 Jalan 3/116D,
Kuchai Entrepreneurs Park,
Jalan Kuchai Lama,58200 K. Lumpur

03-7987 7668/7669

enquiry@sbsecret.com

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  /  Refund Policy

Refund Policy

Return & Refund Policy

Thanks for shopping at SBSon9.com. If you are not entirely satisfied with your purchase, we are here to help.

 

Returns

You may return an item within 7 calendar days from the date you receive it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

You need to enclose the receipt or proof of purchase for the item.

 

Terms of Use, Notices and Revisions

Your use of the Site, the Extension and the Mobile App, and any disputes arising from such use, are subject to this Privacy Policy as well as our Terms of Service and all of its dispute resolution provisions; including but not limited to, the provisions addressing limitation on damages and choice of law. We reserve the right to change our Privacy Policy and our Terms of Service at any time. All changes and clarifications will take effect immediately, upon their posting on this Site. This Privacy Policy applies to this Site.

 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment.

You will receive the credit within a certain number of days, depending on your payment card issuer’s policies.

 

Shipping

You will be responsible to pay for the shipping costs of the returned item.

Shipping costs are non-refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Contact Us

If you have any questions on how to return your item, please contact us.

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